DELIVERY & RETURNS POLICY

DELIVERY

At So Fresh we deliver on orders Monday to Sunday per customer request and specifications from a period of minimum of 1 hour from order time.

Taking orders start from 7am daily except Sundays by 12pm. receiving same day orders closes at 5.30pm and same day delivery stops at 6pm.

In keeping with our belief and passion, all orders are made fresh and to customer request, hence to maximise the speed of delivery, orders should be place early.

You will receive confirmation when your order has been received and payment has been made.

Large deliveries may attract extra delivery charge.

RETURNS

If you are not 100% satisfied with a purchase made from any So Fresh Outlet or via order, a refund or replacement will be issued if the complaint is made same day as the purchase.

We believe in your satisfaction every single time your purchase and consume any of our products, however if for any reason you are unhappy with your purchase, you may return your unused items to us in their original packaging with your purchase invoice within 6 hours of purchase, for a full refund of the purchase price or replacement.

To get started with your return, email ordersatsofresh@gmail.com

We’re here to help!

We will only accept items for return that have not been used.